Privacy Policy

1. Introduction

Brainiac Global Solutions ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services.

By using our website or services, you consent to the data practices described in this policy. If you do not agree with this policy, please do not use our services.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide to us, including:

Name, email address, phone number, and company information when you contact us
Project requirements and business information when requesting quotes
Payment information (processed securely through third-party payment processors)
Communications and correspondence with our team

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information:

IP address and browser type
Device information and operating system
Pages visited and time spent on pages
Referring website addresses
Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for the following purposes:

To provide, maintain, and improve our services
To process transactions and send related information
To respond to your inquiries and provide customer support
To send marketing communications (with your consent)
To analyze website usage and improve user experience
To detect, prevent, and address technical issues
To comply with legal obligations

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

Service Providers: With trusted third-party service providers who assist in operating our website and conducting business
Legal Requirements: When required by law or to protect our rights and safety
Business Transfers: In connection with a merger, acquisition, or sale of assets
With Your Consent: When you have given explicit permission

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. You can control cookie preferences through your browser settings. However, disabling cookies may affect website functionality.

We use Google Analytics to analyze website usage. You can opt-out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

7. Your Rights

You have the following rights regarding your personal information:

Access: Request access to your personal information
Correction: Request correction of inaccurate information
Deletion: Request deletion of your personal information
Objection: Object to processing of your information
Data Portability: Request transfer of your data
Withdraw Consent: Withdraw consent for data processing

To exercise these rights, please contact us using the information provided below.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. When we no longer need your information, we will securely delete or anonymize it.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than Nigeria. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. You are advised to review this policy periodically.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: contact@brainiacsolutions.org

Phone: +234-705-437-0313

Address: 6, Anu-Oluwa Avenue, New Airport Area, Alakia, Ibadan

Data Protection Officer: contact@brainiacsolutions.org

Last updated: December 11, 2025